Fylliana

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Terms of Use

Intellectual Property Rights

The website www.fylliana.gr including the e-shop is the intellectual property of E. CHALEPLIS S.A. located in Korinos, Pieria.

The content of the website www.fylliana.gr including images, graphics, photographs, graphics, texts, services and products are the intellectual property of E. CHALEPLIS S.A. and are protected by the relevant provisions of Greek and European Law as well as by International Contracts.

Any logo copying of the company E. CHALEPLIS S.A. with the distinctive title "FYLLIANA INSPIRED SPACES" is prohibited. The transmission and reproduction of all information, catalogs, photographic material and any material included in the website www.fylliana.gr, is prohibited for any use without the written permission of E. CHALEPLIS SA. The company logo as well as all the information contained on the website www.fylliana.gr are protected by the Greek, European and International Laws on trademarks and industrial and intellectual property.


Information and Services Provided

You visit the website www.fylliana.gr and select the desired products. Prices include VAT. After selecting your products in the cart and confirming your order you should choose the partner that the company proposes for your area. There is the possibility of choosing a different partner of our company from any area you wish. (e.g. for products that will be delivered to another city).

After selecting the partner and completing your order you will receive a message in your email that your order has been registered in the system of our company. The soonest possible, the partner you have chosen will contact you to confirm your order, as well as for any information you wish about the product. The prices listed in the e-shop include the transfer of the product to the store of the partner you have chosen.

You will need to choose the type of document you want (receipt or invoice) as well as the payment method (cash or credit / debit card).

Once your order is confirmed with our partner, the order implementation process will begin at our company's facilities. An email will be sent to you when your order is to be sent to our partner.

By the time our partner receives the product, he is obliged to inform you about its receipt from the store, or its delivery to your place after conciliation and the payment of the assembly price agreed between you.


Return Policy

     • You have the right to return products, without reason, within 14 days from the date of receipt of your order. The products must be in their packaging, in the condition received and accompanied by the proof of transaction (receipt or invoice). The refund will be made at the latest within fourteen (14) working days from the date of receipt of the products.

    • Product returns concern products that are proven to be defective or of poor quality and these are returned without any charge to the partner you have chosen.

    • Our difference with other e-shops is that you have the possibility to check the product you ordered, in the store of the partner you have chosen or in your place if you have requested this service from our partner.

    • In case you have regretted the purchase of the product you ordered, you can not pick it up from the store, but you will bear the cost of transporting the product from our facilities in Korinos Pierias to the store you have chosen.

    • In case of return or refusal of receipt, our partner will give you a credit note. The refund refers to the difference of the price you paid minus the amount of shipping that is borne by you.

    • In case the assembly of the product is done by anyone other than the assembly workshop of the partner you have chosen and for any damage caused to the product, we bear no responsibility and any costs incurred are borne by you.

    • In case you have regretted the purchase of the product you ordered and received via courier, you can return it, but you will bear the cost of transporting the product from your area to our facilities in Korinos, Pieria. Also, the cash on delivery in this particular case is not refundable, because it is a courier service.

    • In any case, for the return to be accepted by the partner you have chosen, you must:

    • Provide all the documents that accompanied the product you selected, the product must be packed in its original packaging and in the condition, it was received.

    • First inform the partner you chose to purchase the product about the reasons for the return.

     General terms

The company E. CHALEPLIS SA informs you that bears no responsibility for the following:

The photos of the products that are posted on the company's website may have some discrepancies in colors and dimensions, a phenomenon that is completely natural, since at each deliver of products, the fabrics, colors and dimensions may have small discrepancies.

The company E. CHALEPLIS S.A. imports its products from all over the world and tries to have the necessary stock in its warehouse, for the best service of its customers.

Nevertheless, for reasons that do not depend on us, such as delays in the arrival of products, natural phenomena, strikes, poor information on the availability of the website, etc. The availability listings are subject to change without notice.

Our difference with the other e-shops is that you can through the partners you have chosen to have any information you wish, to see the product you have chosen live in our partner's store if it is available in his store as well as to have any other information about product you selected.

The company E. CHALEPLIS S.A. does not provide any explicit or proven warranty as to the marketability, suitability and adequacy of the products for any particular purpose.

The company E. CHALEPLIS SA cannot be considered responsible for any kind of compensation, lost profits or other claims as a result of actions and choices of visitors / users arising from the services provided to them in accordance with the terms of use.

The company E. CHALEPLIS SA bears the responsibility to compensate you only for the amount of the order you have made, in case of inability of the partner you chose after the proposal of our company to deliver you the product you have chosen.

The responsibility of the company E. CHALEPLIS SA is strictly limited only to the compensation of the user and up to the amount of the order he chose, in case of inability of our partner to carry out the order.

We do not bear any other responsibility for any dispute created between the user and the partner store as well as for the repair of any damage related to any kind of claims, etc. of the above persons.


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