Payment Terms

Useful

The payment of the orders can be made with one of the following payment methods:

1. Bank Deposit

You can pay for your order via bank transfer. Please include your order number as the reason. For the fastest service, please inform us by email at retail@fylliana.gr about the payment by attaching the deposit receipt.

In the event that 3 working days have passed since the registration of the order and no payment has been made, the order is automatically cancelled.

The Bank accounts in which you can deposit the value of your order are:

Alpha Bank

Bank Account: 840-00-2320-000329

IBAN: GR53 0140 8400 8400 0232 0000 329

National Bank of Greece

Bank Account: 373/47027866

IBAN: GR48 0110 3730 0000 3734 7027 866

Eurobank

Bank Account: 00260210190200991818

IBAN: GR94 0260 2100 0001 9020 0991 818

Piraeus Bank

Bank Account: 5255010966449

IBAN: GR44 0172 2550 0052 5501 0966 449

2. Cash on delivery

The cash on delivery method is only valid for shipments by courier and for orders worth less than €500. You pay the price upon receipt. The cost amounts to €3.00.

3. Credit / debit card

Charged to your credit or debit card. Upon placing your order, if you have chosen to pay by credit card, you will be directed through our website to the secure environment of the bank of your choice to fill in the information and charge your card.

For credit card payments, the order can be paid in up to 12 interest-free installments according to the table below:

The installments refer to payment by credit card only and are valid in the online store, in the company and franchise stores as well as in the partner stores participating in the program.

Order value Number of installments

100 € - 500 € up to 6 installments

over 500 € up to 12 installments

4. Paypal

Similarly, upon placing your order, if you have chosen paypal payment, you will be directed through our website to a secure environment to complete the process.

5. Installment plan without credit card

Now in Fylliana corporate and franchise stores, as well as in our online store, you can easily and quickly obtain the products you need, with immediate approval of a personal consumer loan through a bank with a maximum installment limit of thirty-six (36).

For consumers who wish to purchase Fylliana products, we give them the possibility to finance themselves with interest-bearing consumer loans through banks, in accordance with the Terms and Conditions of their credit policy for the said financial products. The process is simple and quick with the loan being approved the same day. You choose the products you are interested in at any Fylliana store that serves you and by showing your ID and a recent tax clearance note, the cooperating Bank will respond to your request the same day.

The installment plan without a credit card is valid in Fylliana corporate and franchise stores as well as in our online store.

6. Installments without credit card, via TBI Bank

Financing using the TBI bank payment method is available for purchases from €20 to €10,000, as long as each product in the shopping cart is from €20 or more. The service is funded in partnership with TBI. TBI bank approves the financing after evaluating the application, based on the current credit policy and provided that the credit criteria are met.

Total cost of purchases from €20 up to €300.

The financing is provided interest-free, while there is a service cost of €4, which is divided into 4 equal installments of €1. The payment of the financing is made in 4 installments with the first (1st) installment being paid upon completion of the order, while the second (2nd) installment is charged on the 30th day from the order date. The third (3rd) installment is billed on the 60th day from the order date and the fourth (4th) and final installment is billed on the 90th day from the order date.

Total cost of purchases from €300.01 up to €10,000.

The lending rate is variable, and can take the values from 11% - 20%, depending on the creditworthiness of the customer. The financing is paid off in 3 to 60 month installments. The Total Annual Percentage Rate (APR) for a specific loan is determined depending on the type, the specific term and the amount of the loan. The exact amount of APR for your loan will be indicated in the loan agreement with TBI bank. The bank's administrative cost is added to the total cost of the loan, which amounts to €35 for amounts from €200.01 to €600 and €70 for amounts from €600.01 to €10,000 which is divided and assimilated in the monthly installments of the loan.